Talk to a human
Contact
Email us
The fastest way to reach us is email. Include your order email so we can find your purchase.
Didn't get your file?
Check spam and promotions first, then email us with the address you used at checkout and we'll resend it.
Problem with your file?
If your link didn't arrive or the download is broken, email us with your order email and we'll resend or replace it.
Response time
We answer within two business days, usually a lot sooner. Real person, not a ticket bot.
Business details
Dad Mode — digital products, instant delivery. All support is handled by email; we don't run a phone line.
One thing we can't help with
We're not medical professionals. For questions about your partner's pregnancy or your baby's health, call your doctor, midwife, or pediatrician.